We are always treated with respect, courtesy, and care at Richmond Valley Vet. We have had other veterinarians in the past, that we felt were competent. However, Richmond Valley goes above and beyond what we have ever experienced with other practices. The receptionists are polite, caring and very kind and empathetic. It is very easy to get an appointment, especially in emergency situations. We have dealt with three of the veterinarians there and they have all proven to be far more than just competent. They are excellent diagnosticians and they are very on target with their suggested treatments. The prices are reasonable and competitive and the facility is immaculately kept. I am a VERY particular and picky person, who is rarely completely satisfied. However, I can honestly say that I have complete satisfaction in the care my pets have received from RVV, and the way we have been treated there! ~ANDREA LELLA